Every word counts

Remote live subtitles

Some venues provide guided tours, so we have been exploring the use of portable technology to meet the demands of wider, and younger, audiences. We currently provide live subtitles for tours at the Wallace Collection, Wellcome Collection, Museum of London, V&A, Hunterian Museum and Manchester Museum, using remote live subtitles on hand-held tablets, as well as several outdoor tours for the Canal and River Trust.

As the tour guide speaks, a speech-to-text reporter, working from home, listens to what’s being said via a mobile phone on loudspeaker and sends a verbatim transcription to a web browser. This is then delivered as text to the handheld devices.

Feedback has been extremely positive and we hope to be able to offer this service in other venues.

'It was really fantastic to have this service on a tour. I loved it.' (deaf visitor)

'Very informative and interesting. Remote speech-to-text with tablets is brilliant. This was the first tour I could fully follow.' (hard of hearing visitor)

'This was one of the best Stagetext walkabouts I have ever attended. Thank you, everyone.' (deaf visitor)

The Arts Council
The Arts Council
The Arts Council